Accessibility Statement

Rentaba wants everyone, including people with disabilities, to be able to learn about rent reporting, enroll, and manage their account. We work to make our website at www.rentaba.co and our app at app.rentaba.co accessible and usable, and we treat accessibility as part of how we design and build, not as a separate project.

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium, as our standard. We review new pages and features against it before we release them, and we fix problems we find in existing pages as part of our regular work. Some parts of our website and app may not yet fully meet this standard, and we are working on them.

• Write in plain language and structure pages with clear headings so they work with screen readers.
• Make pages and forms usable with a keyboard alone, with a visible focus indicator.
• Give images that carry information a text description, and label every form field.
• Choose text and background colors with enough contrast, and don’t rely on color alone to convey meaning.
• Let pages resize and reflow so they can be read on a phone or zoomed to 200% without losing content.
• Respect your device’s reduced-motion setting.

Some steps in Rentaba use services run by other companies, such as identity verification and bank connection through Plaid, payment processing, and the credit bureaus’ own websites. We don’t control how those services are built. If you have trouble with one of them, contact us and we will help you complete that step or find another way where we can.

If any part of our website or app is difficult for you to use, tell us. We can walk you through a step by phone or email, or send you information, including our legal documents, in another format such as plain text or large print.

• Email: support@rentaba.co (please put “Accessibility” in the subject line)
• Phone: (855) 768-8164. If you use a relay service, dial 711 and ask the operator to call (855) 768-8164.
• Mail: Rentaba, Inc., Attn: Accessibility, 3675 Market Street, Suite 200, Philadelphia, PA 19104

It helps us to know the page or screen, what you were trying to do, and the browser, device or assistive technology you were using. We will respond within 5 business days.

Our website and app are designed to work with current versions of major web browsers on desktop and mobile, and with assistive technologies such as screen readers, screen magnification and voice control. Older browsers may not display everything as intended.

We review this statement at least once a year and when we make significant changes to our website or app. This statement was last reviewed on October 19, 2026.