Legal
Terms of Service
Introduction
These Terms of Service ("Terms") apply to all websites (the "Site" or "Sites"), including those hosted on the domains "www.rentaba.co," and any associated mobile applications provided by Rentaba and/or its affiliates ("Rentaba," "we," "us," or "our"). These platforms offer information and selected functionality to interested parties ("User," "Users," "you," or "your") through Rentaba’s services ("Rentaba Services") or services offered by landlords, property managers, property owners, or other third-party providers ("Providers") ("Provider Services").
PLEASE READ THESE TERMS OF SERVICE AND OUR PRIVACY POLICY (COLLECTIVELY, THE "AGREEMENT") CAREFULLY, AS THIS AGREEMENT FORMS A LEGALLY BINDING CONTRACT BETWEEN YOU AND RENTABA. IF YOU DO NOT AGREE TO THIS AGREEMENT, PLEASE DO NOT ACCESS OR USE THE SITE. BY ACCESSING, DOWNLOADING, OR USING THE SITE, YOU AGREE (1) TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE AT LEAST 18 YEARS OLD, (3) YOU HAVE READ AND UNDERSTAND THIS AGREEMENT, AND (4) YOU ACCEPT THIS AGREEMENT.
Portions of this Site serve as a platform for Providers to offer Provider Services. Rentaba does not own or manage properties listed on the Site and does not enter into rental agreements for those properties. While the Site may facilitate transactions between Rentaba and Users, Rentaba is not a party to transactions between Users and Providers, except for providing the Site.
AS A RESULT, RENTABA SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR INFORMATION, DOCUMENT CONTENTS, OR ANY INTERACTIONS BETWEEN USERS AND PROVIDERS THROUGH THE SITE.
You are responsible for your use of the Site, and Rentaba encourages all Users to exercise sound judgment when engaging in transactions. IF YOU HAVE A DISPUTE WITH A PROVIDER, YOU RELEASE RENTABA FROM ALL CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF ANY KIND, KNOWN OR UNKNOWN, ARISING FROM SUCH DISPUTES.
1. Modifications to This Agreement
a) We may update, modify, add, or remove portions of this Agreement ("Update") at any time at our sole discretion without prior notice. Updates take effect immediately. If we make changes, we will update the "Last Updated" date above. Your continued use of the Site confirms acceptance of the Update. Review this Agreement regularly to stay informed. If you do not agree with an Update, you must stop using the Site.
2. Ownership; Proprietary Rights
a) You acknowledge that the Site, Rentaba Services, and Provider Services may contain proprietary content, information, and technology owned or licensed by Rentaba, protected by intellectual property laws ("Rentaba Content"). This includes, but is not limited to, data, text, software, images, videos, and other materials copyrighted under U.S. and international laws. All rights reserved.
You agree not to reproduce, copy, distribute, sell, or create derivative works from Rentaba Content without prior written permission. All trademarks, logos, and service marks ("Rentaba Marks") are owned by Rentaba unless stated otherwise. Unauthorized use of Rentaba Marks is prohibited.
3. Guidelines; Prohibited Conduct
a) You agree not to engage in the following prohibited activities:
i) Use the Site to harass, stalk, defame, or threaten others.
ii) Use the Site if under 18 years old.
iii) Use the Site for illegal purposes or in violation of laws.
iv) Send unsolicited advertisements or spam.
v) Impersonate others or access accounts without authorization.
vi) Misrepresent the source or identity of information.
vii) Disable security features or interfere with Site functionality.
viii) Upload malicious code or overload our infrastructure.
ix) Post offensive, defamatory, or illegal content.
x) Infringe intellectual property rights.
xi) Attempt unauthorized access to the Site.
xii) Hack, spam, or phish Rentaba or other Users.
xiii) Hold Rentaba responsible for your Site usage.
Report violations to support@rentaba.co. Rentaba reserves the right to deny access without notice.
4. Usage; Content; Service Suspension
a) Rentaba may monitor User activity and disable access at its discretion.
b) You are solely responsible for interactions with other Users.
c) Rentaba does not pre-screen third-party content ("Non-Rentaba Content") and disclaims liability for its accuracy or legality.
d) Rentaba may remove Non-Rentaba Content violating these Terms.
e) Rentaba provides only its Services as described; it is not responsible for:
i) Provider services.
ii) Payment processing, insurance, or other third-party offerings.
iii) Lease agreements or negotiations.
iv) Legal or professional advice.
v) Property inspections or screenings.
vi) Verification of listings or advertisers.
f) You consent to Rentaba contacting you via email, SMS, mail, or phone.
g) Rentaba may retain positive tenant records indefinitely; negative records follow legal requirements.
h) Rentaba cannot guarantee how shared information affects credit reports or scores.
5. SMS Consent
By providing your mobile phone number and opting in through our website forms, you consent to receive text messages from Rentaba, Inc. These may include account-related notifications and, if separately consented to, marketing messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact support@rentaba.co. Consent is not a condition of purchase.
6. Additional Requirements
a) Certain Rentaba Services may have additional terms posted on the Site ("Rentaba Requirements"). These take precedence over conflicting Terms.
b) Providers may impose their own requirements; Rentaba is not responsible for these.
7. Account Registration and Use
a) To access certain features, you must register an account with personal information.
b) You agree to provide accurate information and keep it updated. Rentaba may suspend accounts with false details.
c) Protect your password and notify Rentaba immediately of unauthorized access.
d) The Privacy Policy governs data use; conflicts are resolved in favor of the Privacy Policy.
e) You warrant that submitted information is lawful and accurate.
8. Interactive Areas
a) Public forums ("Interactive Areas") allow User comments ("Comments"). Rentaba may use Comments for marketing but reserves the right to remove inappropriate content.
b) Rentaba is not liable for User interactions in Interactive Areas.
9. Third-Party Sites and Links
a) The Site may link to third-party websites. Rentaba does not endorse or control these sites and disclaims liability for their content.
10. User Restrictions
a) You may not:
i) Reverse-engineer or modify the Site.
ii) Use the Site for unauthorized commercial purposes.
iii) Remove copyright notices.
11. Violations; Termination
a) Rentaba may terminate accounts for violations without notice.
12. Disclaimers; No Warranties
a) The Site is provided "AS IS" without warranties. Rentaba disclaims all implied warranties.
b) Rentaba does not guarantee uninterrupted or error-free service.
13. Indemnification
a) You agree to indemnify Rentaba against claims arising from:
- Your misuse of the Platform;
- Violations of this Agreement;
- Infringement of third-party rights.
14. Limitation of Liability
RENTABA’S TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID RENTABA IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) $100 USD. We are not liable for:
- Indirect, incidental, or punitive damages;
- Provider actions or omissions;
- Platform downtime or data loss.
15. Benefit of the Bargain
a) These limitations reflect a fair risk allocation between you and Rentaba.
16. Release
a) You release Rentaba from claims related to Provider interactions or third-party sites.
17. Disputes; Arbitration
a) Governing law. This Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-law principles.
b) Arbitration. Any dispute arising out of or relating to this Agreement or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Philadelphia, Pennsylvania. You may take part by phone or video, or in your home county where those Rules allow. You and Rentaba each waive the right to a jury trial and to participate in a class or representative action.
c) Before starting arbitration, send a written description of the dispute to legal@rentaba.co. The parties will try in good faith to resolve it informally for 30 days. Either party may bring an individual claim in small-claims court instead.
18. Miscellaneous
a) Severability: If any provision is unenforceable, the rest remain valid.
b) Notices: Rentaba may notify you via email or Site postings.
c) Assignment: Rentaba may transfer this Agreement; you may not.
d) Survival: Liability and indemnity clauses persist after termination.
19. Paid Services
a) Some Rentaba Services are offered on a paid, subscription basis. Subscriptions renew automatically at the end of each billing period (monthly or annual) unless you cancel before the renewal date.
b) Fees are charged in advance and are non-refundable, including for partial periods or unused time, except where the law requires otherwise.
c) You are responsible for any applicable taxes. Rentaba may change its prices; changes apply from your next renewal and we will notify you before they take effect.
d) You can cancel at any time from your account settings or by contacting support@rentaba.co. Cancellation stops future charges and future reporting; it does not remove rent payments already reported.
20. Contact Information
For questions, contact:
Rentaba Legal
3675 Market Street, Suite 200
Philadelphia, PA 19104
Email: legal@rentaba.co